Answers to the most common questions about TiviMax — from setup to PPV.
Have questions about TiviMax service or the IBO Player app? Find all the answers below to ensure a smooth and informed streaming experience.
Each TiviMax subscription includes one device connection. We deliberately enforce one device per subscription — it's how we keep stream quality consistent and prevent credential abuse. Households needing multiple TVs can purchase additional plans at the same per-month rate.
TiviMax runs through the official IBO Player app, which is available on Amazon Firestick, Fire Cube, Fire TV, Android TV, Android boxes, smartphones, tablets, Google Chromecast, iPhone/iPad/Apple TV, and Smart TVs (Samsung, LG, Hisense, TCL, Philips).
Yes — TiviMax is unbeatable for sports fans. Watch NHL hockey nights, NFL Sunday Ticket, NBA, MLB, UFC, EPL, WWE, Champions League, Premier League, and every major league. Exclusive PPV events are included at no extra cost.
No. TiviMax is a family-friendly platform and does not offer adult channels. Our service is designed for safe, enjoyable viewing for users of all ages, making it a trusted choice for Canadian households.
Absolutely. We respect your right to privacy. Robust security measures and end-to-end encryption protect every transmission. Your information is never sold or shared with outside parties — see our privacy policy.
Beyond the 20,000+ live channels and 60,000+ VODs, TiviMax features our anti-freeze technology for lag-free streaming, a thorough multi-day EPG, catch-up, DVR recording, multi-region servers, and the most responsive Canadian support team in the industry.
Yes. Inside IBO Player, head to the Favourites section, pin your most-watched bouquets, and hide categories you don't need. Missing a channel? Send a request — we add new channels every Monday.
TiviMax gives you access to over 20,000 live channels, 60,000+ movies, and 8,400+ TV series with more than 330,000 episodes. Can't find something? Request it any time and we'll add it within 48 hours.
Yes — TiviMax enhances your experience with DVR-style recording. Schedule recordings, save them internally or to a USB drive, and play them back whenever you want.
A VPN is not mandatory, but it can enhance your privacy and help prevent ISP throttling — particularly during high-traffic events like the NHL Stanley Cup playoffs or major UFC pay-per-views.
We accept all major credit cards (Visa, MasterCard, AMEX), debit cards, Interac e-transfer for Canadian customers, PayPal, and several cryptocurrencies. All transactions are encrypted and PCI-compliant.
Activation is usually instant after payment confirmation. Our support team links your Mac Address to your subscription within a few minutes — at most under 30 minutes during overnight hours.